Trusted Energy Interoperability Alliance LLC Privacy Policy

Effective as of June 6, 2023

This Privacy Policy tells our website visitors how Trusted Energy Interoperability Alliance LLC (TEIA) collect, use, and share data when you interact with our websites, products, and email communications (the “Services”).

By using the Services, you consent to the collection and use of data as described in this Privacy Policy. Your use of the Services is also governed by our .

1. When This Privacy Policy Applies

This Policy applies to our websites, products, emails we send and receive, and the data we collect when you interact with us. It does not apply to non-TEIA websites and mobile applications that may link to the Services or be linked to or from the Services.

Our websites may contain links to third party websites. TEIA takes no responsibility for the content or the information policies of such sites. Our Privacy Statement does not apply to other parties’ web sites, and you should check the policies of any linked site before offering information to the sponsor of the site. TEIA is providing these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by TEIA of those sites.

We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.

2. What Data We Collect

In this Policy, “personal data” means data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

Categories of Personal Data We Collect

Personal Identifiers: name, phone number, address, email address, and other contact data; username and other account data; demographic data.

Content you submit: User Content, as described below.

Internet or Other Electronic Network Activity Data: device identifiers such as IP address and user agent; the assigned unique IDs in cookies (as described below); data about how you arrived at and navigated through our Services.

Geolocation Data: precise location (e.g., GPS) or imprecise location (e.g., location derived from IP address).

Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics: We may analyze your preferences based on the data we collect from any source.

Data That You Provide

When you express interest in TEIA, we ask you to provide certain data to allow us to communicate with you and provide customized products and services. This data typically includes your name or email address, business data (including your job title, employer, and business contact data), and certain data about your interests and preferences.

The Services may also provide you the opportunity to participate and post content publicly in forums, through interactive features and through other communication functionality (“Community Forums”). You may be permitted to choose, through such features or otherwise, to submit or post questions, comments, suggestions, indications of interest in the content or other content, (collectively, “User Content”). When you create User Content in a Community Forum, that content may be displayed publicly. Your name, along with any data you have disclosed in your profile, may be accessible by other users of the forum as well as the general public.

Data We Collect Automatically

When you interact with the Services, certain data about your use of our Services may be automatically collected. This data includes, as applicable, the IP address or other unique identifier for any computer, mobile phone, or other device used to access our Services, the browser and operating system you are using, the URL or advertisement that referred you to our Services, any search terms you entered into a search engine that led you to our Services, the areas within our Services that you visited, and the time of day you visited our Services, among other data.

Our Use of Cookies

Much of this data is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.). The tracking technologies employed when you use our Services may be first-party or third-party. We use cookies for the following purposes:

  • Strictly necessary cookies: These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

You can see in our Cookie Notice a detailed list of the cookies we use on our website.

You can make changes to which categories of cookies we use (with the exception of strictly necessary cookies) in our privacy preference center. However, blocking some types of cookies may impact your experience of the site.

As an alternative mechanism to control cookies you may also edit the privacy and security settings of your browser where you can refuse to accept cookies, or remove cookies. However, our privacy preference center uses a cookie to remember the choices you have made. Consequently if you delete all your cookies we won’t be able to remember your cookie preferences and you will have to update them with us again.

3. How We Use Data We Collect

We may use data collected through our Services, including the categories of personal data listed above, to:

  1. Communicate with you, including to respond to your inquiries and fulfill your requests;
  2. Administer and develop our business relationship with you and the company for which you work;
  3. Provide you with more relevant content in email bulletins to which you may be subscribed;
  4. Provide, maintain, personalize, optimize, and improve the Services, including research and analytics regarding use of the Services, or to remember you when you leave and return to the Services;
  5. Provide and improve our products and services;
  6. Detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.

We may combine data together from our records. We may share de-identified data and/or our analyses derived from such data at our discretion.

4. How We Share Data with Third Parties

We may share data, including personal data, with the following categories of recipients.

Merged or Acquiring Entity: We may transfer to another entity or its affiliates or service providers some or all data about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your data the same as described in this Privacy Policy.

Service Providers: We may share the data collected via our Services with companies who work on our behalf to help us provide and support the Services and our products and services, such as:

  • Billing and collection providers, such as payment processors and organizations that assist us in assessing your credit and payment status.
  • Auditing and accounting firms.
  • Professional services consultants, such as firms that assist with providing legal services, or supplying project-based resources and assistance.
  • Advertising, marketing, and analytics services, including entities that analyze the data we collect from or about you to communicate with and advertise to you.
  • Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
  • IT vendors, such as entities that assist with website design, hosting, and maintenance, data and software storage, and network operation.

Third Parties: We may disclose data to third parties:

  • As a matter of policy, TEIA does not provide any of your Personal Data to third parties for their marketing purposes without your explicit consent.

Authorities and Legally Authorized Recipients: We may transfer and disclose data about you to third parties in order to comply with a legal obligation; when we believe that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms & Conditions or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of TEIA, users of the Services, or others.

Subsidiaries and Affiliates: TEIA may share your data about you with its subsidiaries and affiliates, primarily for business and operational purposes. In the event TEIA goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, including, without limitation, during the course of any due diligence process, your data will likely be among the assets transferred.

5. Your Rights

The law gives you rights related to your personal data. To make a request to exercise your rights, please use the contact data below. Individuals from different countries or jurisdictions may have different rights. We reserve the ability to limit our response to your request to exercise your rights based on the law that is applicable to you.


  • Withdraw consent: If we have collected personal data with your consent, you have the right to withdraw that consent at any time.
  • Access/Right to Know: You have the right to request access to personal data we collected about you and data regarding the source of that personal data, the purposes for which we collect it, and the third parties and service providers with whom we share it.
  • Correction: You have the right to request that we correct the personal data we hold about you if it is inaccurate or incomplete.
  • Deletion: You have the right to request that we erase data we have collected from you. Please note that we may have a reason to deny your deletion request or delete data in a more limited way than you anticipated, e.g., because of a legal obligation to retain it.
  • Portability: You have the right, in certain circumstances, to request that we provide your personal data to you in a format that can be transferred to another entity.
  • Restrict Processing: You have the right, in certain circumstances, to request that we limit our processing of your personal data if you are contesting the accuracy of your personal data; asserting that our processing is unlawful; asserting that we need to keep the data for reasons related to the establishment, exercise, or defense of legal claims, or you object to our processing.
  • Object: You have the right to object to our processing if we are processing your personal data based on legitimate interests, using your personal data for direct marketing (including profiling), or processing your personal data for purposes of scientific or historical research and statistics.
  • Automated Decision making: You have the right, in certain circumstances, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you.
  • Sale of personal information: California residents have the right to request that a business stops “selling” your personal data. A “sale” of personal data is defined broadly: “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal data by the business to another business or a third party for monetary or other valuable consideration.”

California Residents’ Privacy Rights:

  • California “Shine the Light”/Third Party Marketing: Residents of the State of California have the right to request data regarding third parties to whom a company has disclosed certain categories of personal data during the preceding year for the third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please send an email to [email protected] or write to: TEIA Technologies Corporation, Attn: Legal Department, 400 N. McCarthy Boulevard, Suite 220, Milpitas, California 95035. You must put the statement “Your California Privacy Rights” in the subject field of your email or include it in your writing and include name, street address, city, state, and ZIP code.
  • California Consumer Privacy Act (“CCPA”):
    • Categories of personal data we disclose: We may disclose any of the categories of personal data listed above and use them for the above-listed purposes or for other business or operational purposes compatible with the context in which the personal data was collected. Our disclosures of personal data include disclosures to our “service providers,” which are companies that we engage for business purposes to conduct activities on our behalf. The categories of service providers with whom we share data and the services they provide are described above.
    • “Sale” of personal data: TEIA does not “sell” your personal data.

Individuals Located in the European Economic Area, the United Kingdom, and Switzerland: If you are a resident of the EEA, UK, or Switzerland, the following data applies.

  • Purposes of processing and legal basis for processing: As explained above, we process personal data in various ways depending upon your use of our Services. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedoms related to data privacy.
  • Right to lodge a complaint: Users that reside in the EEA or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.
  • Transfers: Personal data we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities. We ensure that transfers of personal data to a third country or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR.

Special Data for Nevada Residents: Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their data to other companies who will sell or license their data to others. At this time, we do not engage in such sales. If you are a Nevada resident and would like more data about our data sharing practices, please use the contact data provided below.

6. Your Options to Control Your Personal Data

Verification Procedures: We must verify your identity for everyone’s protection, so we may require you to provide us with verification data prior to accessing any records containing personal data about you. We do this by:

  • Asking you to provide personal identifiers we can match against data we may have collected from you previously and confirm your request using the email or telephone account stated in the request; or
  • Having you submit your request through your account page, which will automatically verify your identity and will result in faster processing of your request.

If you are a California resident, you may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We will require the authorized agent and you to each verify your identities.

We will use the data you provide for verification only for the purpose of verification. We may have a reason under the law why we do not have to respond to your request, or respond to it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Marketing and Other Communications: If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email communication, or contact us using the contact data below and we will promptly remove you from all marketing correspondence.

7. Security

TEIA protects and secures the data it collects and stores about its users. However, please remember that no data storage or data transmission is guaranteed to be 100% secure. Thus, while we strive to protect your personal data, TEIA cannot ensure or warrant the security of any data you transmit to us. You use our services and provide us with your data at your own risk.

8. International Transfers

If you use our Services outside of the United States, you understand that we may collect, process, and store your personal data in the United States and other countries. The laws in the U.S. regarding personal data may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law.

9. Contact Us

If you have questions or comments about our use of your data or about this Privacy Policy, please contact us by email at [email protected] or write to:

TEIA, c/o Intertrust Technologies Corporation.
Attn: Data Protection Officer
2140 Shattuck Avenue, Suite 1201
Berkeley, CA 94704